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Privacy Policy

Updated December 2025

Data Protection

As data controller we take all necessary steps to comply with the EU General Data Protection Regulation (GDPR) when handling personal information.

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  • When you supply personal information to us, we will meet our legal obligations in the way we deal with that information.

  • In accordance with GDPR, we collect information fairly and inform you how it will be used and whether it will be shared.

  • We comply with GDPR principles and ensure all personal information is held securely.

  • We use up-to-date industry procedures to keep personal data safe against loss, unauthorised disclosure, or access.

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If you wish to obtain a copy of the personal data we hold about you, please contact:

Peter Goord Travel
443 Crownhill Road, Plymouth, PL5 2HG
Email: info@petergoordtravel.co.uk
Phone: 01752 364186

Once identity is verified, we will provide your data within one month. Please contact us if you believe any data we hold is inaccurate.

What Personal Information We Collect and Why

We collect personal information when you book holidays or travel products to fulfil the contract.

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This processing is based on legitimate interests under GDPR, including contract fulfilment and direct marketing.

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Information collected may include:

  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth

  • Passport details

  • Passenger details

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If this information is not provided, we cannot fulfil the contract.

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If you pay by debit or credit card, we process payment details but do not retain card information after the transaction.

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We may collect personal data when you submit information via the website or social media to:

  • process orders or requests

  • provide a personalised website experience

  • administer registrations and subscriptions

  • maintain records of purchased services

  • monitor website usage to improve our services

How We Share Your Personal Data

We do not sell, trade, or rent your personal information.

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We may share data only:

i) To provide a requested product or service.
ii) With trusted organisations working on our behalf to deliver services (only for that purpose).
iii) When required by law or regulatory process.

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We may also share your data with travel service providers at your destination (e.g. hotels, transfers, excursions, car hire) to fulfil your contract.

Cookies

When you visit this website, a cookie (unique identifier) may be stored on your device.

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Cookies help us:

  • identify areas of the website you use

  • improve website functionality

  • show services or products that may interest you

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Cookies are used only in relation to this website.

Links to Other Websites

This Privacy Policy applies only to Peter Goord Travel websites.
It does not apply to external websites you access via links.

Security

Peter Goord Travel takes great care to protect your personal data.

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When you make a booking, your data is securely stored on Microsoft Azure platforms operated by Voyager Travel Systems, which are GDPR compliant.

Your Right to Withdraw Consent

You may withdraw consent for direct marketing at any time by:

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Your Right to Complain

You have the right to complain to the supervisory authority:

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Information Commissioner’s Office (ICO)
www.ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If significant changes are made, we will notify you.

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